Background
After a successful launch of their MVP1, I was brought it to redesign version 2.0 of the mobile application.
Objectives
- Create and maintain a design system
- Introduce relatable imagery as visual aides
- Expand the visual brand for online-ready assets
Onboarding
Using the local language within a traditionally rigid field like finance, helps humanise the platform as not-so-far-away-from-reality.
Nielsen's Usability heuristic #2: Match Between the System and the Real World
Recording cash transactions
Despite the prevalence of mobile money, cash still remains a big percentage of all sales. Here is how a user can send a digital receipt for a cash transaction.
Referrals
Building trust amongst CICO agents, being pillars of their community, is often necessary to advance financial literacy goals.
Financial Confidence Principle #2: Give users a reason to trust you
Account deletion
In good faith, anyone that created an account should be able to delete it, catering for the relevant legal, financial and ethical considerations.
